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PARADOX NODES

FREQUENTLY ASKED QUESTIONS

SHIPPING & DELIVERY

We currently ship within New Zealand only.

Flat Rate Shipping | XS Package

  • $6.00 Standard Urban: Reliable tracked delivery to all major towns and cities.
  • $12.00 Rural (RD): Includes the standard carrier surcharge for rural addresses.

Shipping Method

We use Standard Economy Tracking for all orders. This allows us to keep your costs low while ensuring your package is monitored from our door to yours.

Tracking Your Order

As soon as your order is dispatched, you'll receive an email with a tracking link so you can follow its journey.

HOW TO ORDER & PAYMENT

We like to keep things simple. Browse our shop, pick your products and place your order. You will receive an order confirmation via email, followed by an invoice via Hnry, our finance management software. You can choose to pay by card or bank transfer; all payment details will be included in your invoice.

Please note that custom orders may take longer depending on what you're requesting. Print on demand items require at least 2-3 days production time before shipping, as the ink needs to set for a minimum of 24 hours to ensure your items are fully waterproofed.

Got questions? Flick us an email at paradoxnodes@gmail.com | We are happy to help.

Scan to Pay by Hnry

  • It's Instant: No waiting days for bank transfers to clear.
  • It's Secure: You don't have to share your card details or type in long account numbers.
  • It Supports Local: This payment method uses Volley, a New Zealand-made technology that helps small businesses like ours keep our costs down so we can keep our prices fair for you.

Note: Volley currently works with ANZ, ASB, BNZ, Westpac and Kiwibank. If you bank with TSB, or SBS, the QR code may not be supported yet. Please use the Manual Bank Transfer option found in your order confirmation email.

MATERIAL & PRODUCT SPECS

We use an "ultra-conformable" film. It is thinner and more flexible, meaning it "melts" around the shaft for a seamless fit. It is engineered to stay put on small diameter shafts and withstand the high speed friction of competitive shooting. Our arrow wraps feature advanced micro-channel technology in the adhesive. This allows trapped air to escape through invisible channels during application.

The material we use has an outdoor durability rating of up to 10 years (not printed). These ratings are based on standard vertical outdoor exposure. In archery use, wraps are exposed to impact, grouping contact and abrasion, so lifespan depends more on shooting frequency than weather conditions. While natural wear will occur over time, the material itself is designed for long-term durability and strong adhesion.

  • Minimal Weight Impact: At only 55 microns thin (0.05 mm), these products have a negligible effect on your arrow's FOC.
  • Superior Adhesion: The unlaminated surface provides a high-bond interface for all major fletching glues.
  • Zero-Seam Feel: The product is so thin it conforms perfectly to your shaft, creating a sleek, aerodynamic finish.
  • Vivid Eco-Solvent Print: Printed on professional-grade hardware for bold and sharp colors.

Color Accuracy Disclaimer: Please note that colors may vary between your screen, our 3D preview and the final printed product. Digital displays use RGB colour system, which often appears more vibrant than the CMYK ink used in professional printing.

INSTALL, CLEAN & REMOVE

Install

Installing your wraps is quick and straightforward. Start by ensuring the shaft is clean and free from grease or residue. A quick wipe with isopropyl alcohol works well. Place the wrap adhesive-side up on a flat surface. Align the nock end of your arrow with the edge of the wrap, then apply light downward pressure and slowly roll the arrow forward so the wrap applies evenly around the shaft. Finish by pressing firmly along the seam to ensure full adhesion.

Note: Our products use a solvent-based adhesive. While it feels sticky immediately, it takes about a day to fully "outgas" and create a permanent chemical bond with the carbon. Although not necessary, for stronger adhesion apply heat after installing your product; this will create a bond with your arrows.

Clean

Our wraps are designed to be as light as possible so they do not interfere with arrow flight. To achieve this, we do not add unnecessary heavy coatings over the print, nor lamination. Because of this, the printed surface can be affected by strong solvents. Eco solvent inks are waterproof and durable in normal use, including rain and general range conditions. However, rubbing alcohol or strong solvent based cleaners can cause the print to fade, smudge, or break down. If needed, wipe gently with a soft cloth and mild soapy water. Avoid soaking the wrap or scrubbing the printed area.

Avoid: Isopropyl alcohol, Acetone, Harsh solvent based cleaners.

Remove

We design wraps to stay locked in while you shoot, but remove cleanly when you are ready for a refresh. In many cases, especially if the wraps have not been on for years, you may not even need heat. Try peeling first. If it feels firm or resistant, then apply gentle heat.

  • Use a heat gun to gently warm the wrap. This softens the adhesive and makes the material more flexible. Do not overheat. You just want it warm, not melting.
  • Lift a corner with your fingernail and slowly peel the wrap back at a shallow angle. Pull steadily rather than straight up. If it feels resistant, apply more heat and continue.
  • If a small amount of adhesive remains, use a non abrasive adhesive remover. Then wipe clean with a cloth.

Pro tips: Work in a warm environment, cold vinyl can become brittle. Take your time, slow and steady gives the cleanest result. Do not overheat, especially carbon shafts, excessive heat can damage the arrow.

POLICIES | RETURNS, TERMS & PRIVACY

RETURNS & EXCHANGES POLICY

At PARADOX NODES, we want you to be stoked with your gear. Our policy follows the NZ Consumer Guarantees Act to ensure a fair experience for everyone.

Change of Mind: Please choose your items carefully. We do not offer refunds or exchanges if you have simply changed your mind, ordered the wrong size/color, or decided you no longer want the product.

Faulty or Damaged Items: If your order arrives damaged or is found to be faulty: Get in touch (Please email us within 7 days of receiving your package). Resolution (We will assess the issue and, depending on the fault, provide a replacement or a full refund).

Incorrect Orders: Received the wrong item? We'll get it sorted. Contact us immediately, and we will send out the correct product at no extra cost to you.

How to Start a Return: To discuss a return or report a fault, please email us at paradoxnodes@gmail.com with your order number and a photo of the issue.

TERMS OF SERVICE

By placing an order with PARADOX NODES, you agree to the following terms:

1. General: We reserve the right to refuse service to anyone for any reason at any time. All prices are in New Zealand Dollars (NZD) and does not include GST unless stated otherwise.

2. Accuracy of Information: We do our best to ensure product photos and descriptions are accurate. However, due to different screen and printer settings, we cannot guarantee that the color you see on your monitor will be a 100% match to the physical product.

3. Pricing & Payments: Prices for our products are subject to change without notice. We reserve the right to cancel any order if there is a pricing error. If this happens, we will notify you and issue a full refund immediately.

4. Shipping & Risk: Once your order is handed over to the courier and a tracking number is provided, the "risk of loss" passes to you. We are not responsible for delays caused by the courier service, but we will always do our best to help you track down a missing package.

5. Limitation of Liability: PARADOX NODES is not liable for any damage caused by the misuse of our products. This includes (but is not limited to) improper application of vinyl, incorrect use of cleaning chemicals, or any damage resulting from not following product instructions.

6. Governing Law: These terms are governed by the laws of New Zealand and the Consumer Guarantees Act 1993.

PRIVACY POLICY

At PARADOX NODES, we value your privacy and are committed to being transparent about how we handle your information. This policy explains what data we collect and how we use it.

1. Information We Collect: Because we process orders manually, we do not collect or store your financial information on this website. We only collect personal information necessary to fulfill your order and provide our services, including Name, Email Address, Physical Shipping Address, and Order History.

2. How We Use Your Information: We use information for generating and sending invoices, communicating regarding order status or customization, booking courier services, and complying with New Zealand tax and business record-keeping requirements.

3. Payments & Security: All payments are made via Bank Transfer. We do not use online payment gateways on this website. We do not ask for, collect, or store credit card or debit card numbers.

4. Third-Party Sharing: We do not sell or rent your personal information. We only share details required to complete your order, such as courier services and Google hosting infrastructure.

5. Cookies: This website uses basic cookies provided by Google Sites to enhance your browsing experience and aggregate anonymous traffic metrics.

6. Your Rights: Under the New Zealand Privacy Act 2020, you have the right to request a copy of the personal information we hold, request corrections, or request deletion. To exercise these rights, please contact us at paradoxnodes@gmail.com.

SWEET AS | SHIP IT

SELECTED ITEMS

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NZ ONLY · XS PACKAGE · STANDARD ECONOMY TRACKED - FLAT RATES
ITEMS SUBTOTAL: NZD 0.00
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HNRY INVOICE PAYMENT METHOD
Official tax invoice emailed via Hnry for online banking or credit card payment.