FAQ

We are a small Kiwi start-up, so we like to keep things simple and cost-effective. Rather than using a complex e-commerce shop, we use a direct payment system. This allows us to avoid high platform fees and pass those savings directly on to you!

Email us: Send your order to paradoxnodes@gmail.com    
Pay & Confirm: We’ll reply with your total and a secure Hnry QR code for instant payment (or bank transfer details if you prefer).
Receive your order: Once payment is received, we'll prepare and ship your order and email you a formal receipt for your records.

Why use QR Pay?

• It’s Instant: No waiting days for bank transfers to clear.

• It’s Secure: You don't have to share your card details or type in long account numbers.

• It Supports Local: This payment method uses Volley, a New Zealand-made technology that helps small start-ups like ours keep our costs down so we can keep our prices fair for you. 

Note: Volley currently works with ANZ, ASB, BNZ, and Westpac. If you bank with Kiwibank, TSB, or SBS, the QR code may not be supported yet. Please use the Manual Bank Transfer option found in your order confirmation email. 

Read more about Scan to Pay by Hnry 

We currently ship within New Zealand only.

Flat Rate Shipping

• $6.00 Standard Urban | Reliable tracked delivery to all major towns and cities.

• $12.00 Rural (RD) | Includes the standard carrier surcharge for rural addresses.

Shipping Method
We use Standard Economy Tracking for all orders. This allows us to keep your costs low while ensuring your package is monitored from our door to yours.

Tracking Your Order
As soon as your order is dispatched, you’ll receive an email with a tracking link so you can follow its journey.

We use an "ultra-conformable" cast film. It is thinner and more flexible, meaning it "melts" around the shaft for a seamless fit. It is engineered to stay put on small diameter shafts and withstand the high speed friction of competitive shooting. Our wraps feature advanced micro-channel technology in the adhesive. This allows trapped air to escape through invisible channels during application. 

The material we use has an outdoor durability rating of up to 10 years (not printed). These ratings are based on standard vertical outdoor exposure. In archery use, wraps are exposed to impact, grouping contact and abrasion, so lifespan depends more on shooting frequency than weather conditions. While natural wear will occur over time, the material itself is designed for long-term durability and strong adhesion.

• Minimal Weight Impact: At only 55 microns thin (0.05 mm), these products have a negligible effect on your arrow’s FOC.

• Superior Adhesion: The unlaminated surface provides a high-bond interface for all major fletching glues.

• Zero-Seam Feel: The product is so thin it conforms perfectly to your shaft, creating a sleek, aerodynamic finish.

• Vivid Eco-Solvent Print: Printed on professional-grade hardware for bold and sharp colors.

Color Accuracy Disclaimer: Please note that colors may vary between your screen, our 3D preview and the final printed product. Digital displays use RGB colour system, which often appears more vibrant than the CMYK ink used in professional printing. 

Measure the outer diameter of your arrow using Vernier calipers, then calculate the circumference by multiply by Pi. Alternatively you can wrap a thin strip of paper tightly around the shaft at the nock base. Mark where the paper overlaps, then measure that length. Add 2mm to this measurement to allow for proper overlap.

Arrow Wrap Width = (Outer Diameter × π) + 2 mm

INSTALL
Installing your wraps is quick and straightforward. Start by ensuring the shaft is clean and free from grease or residue. A quick wipe with isopropyl alcohol works well. Place the wrap adhesive-side up on a flat surface. Align the nock end of your arrow with the edge of the wrap, then apply light downward pressure and slowly roll the arrow forward so the wrap applies evenly around the shaft. Finish by pressing firmly along the seam to ensure full adhesion.

Note:
Our products use a solvent-based adhesive. While it feels sticky immediately, it takes about a day to fully "outgas" and create a permanent chemical bond with the carbon. For stronger adhesion apply heat after installing your product; this will create a bond with your arrows.

CLEAN
Our wraps are designed to be as light as possible so they do not interfere with arrow flight. To achieve this, we do not add unnecessary heavy coatings over the print, nor lamination. Because of this, the printed surface can be affected by strong solvents. Eco solvent inks are waterproof and durable in normal use, including rain and general range conditions. However, rubbing alcohol or strong solvent based cleaners can cause the print to fade, smudge, or break down. If needed, wipe gently with a soft cloth and mild soapy water. Avoid soaking the wrap or scrubbing the printed area.  Avoid: Isopropyl alcohol, Acetone, Harsh solvent based cleaners. 

REMOVE
We design wraps to stay locked in while you shoot, but remove cleanly when you are ready for a refresh. In many cases, especially if the wraps have not been on for years, you may not even need heat. Try peeling first. If it feels firm or resistant, then apply gentle heat.

1. Use a heat gun to gently warm the wrap. This softens the adhesive and makes the material more flexible. Do not overheat. You just want it warm, not melting.

2. Lift a corner with your fingernail and slowly peel the wrap back at a shallow angle. Pull steadily rather than straight up. If it feels resistant, apply more heat and continue.

3. If a small amount of adhesive remains, use a non abrasive adhesive remover. Then wipe clean with a cloth.

Pro tips:
Work in a warm environment, cold vinyl can become brittle. Take your time, slow and steady gives the cleanest result. Do not overheat, especially carbon shafts, excessive heat can damage the arrow.

We love our community and appreciate every bit of support!
Here are the best ways to help us grow:

• Spread the Word: Word of mouth is the highest compliment we can receive.

• Show It Off: Tag @paradoxnodes in your photos/reel/stories. We love seeing our wraps out and about!

• Refer a Friend: Know someone looking for a color change? Send them our way.

• Engage Online: Like, comment, and share our work on social media. It helps our dream to reach more Kiwi.